Auroracom Systems Inc

Auroracom Systems Inc. Privacy Policy

Auroracom Systems Inc. Privacy Policy

Effective Date: January 1, 2023

Auroracom Systems ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and share this information, and the measures we take to protect your information.

What Data We Collect

We are provided with data when our products and services (together, the “Solutions”) and our websites or portals (either, “Websites” or “Portals”) are purchased, used, or accessed.

Types of Data

Data that identifies, or can reasonably be used to identify, a person or household, either directly or indirectly (“Personal Data”) including:

  • Name and business contacts (email address, physical address, phone number, title, company)
  • Transactional data necessary for us to make and receive payments and deliver the Solutions
  • Information submitted to us by completing forms on our Websites or Portals, landing pages, entering a promotion or survey, subscribing to, commenting on, or downloading information from our Websites or Portals, or employment candidate applications
  • Online behavior and preferences collected via cookies and other tracking technologies
  • Technical data including electronic identifiers, license entitlement, IP addresses, type of domain names and operating systems, logs, time stamps of usage activities, account modification and authentication metrics, device identifier, geolocation data, browser type and language, access times, encrypted passwords and security questions, account history, and other unique identifiers

Why We Use Data

Auroracom uses data, including Personal Data, for a variety of purposes, including:

  • Delivery and optimization of our Solutions
  • Providing best-in-class support for our Solutions
  • Optimizing and personalizing the user experience
  • Security, auditing, and marketing purposes
  • Processing payments, invoicing and collections
  • Business analytics
  • Marketing our solutions or products
  • Communications about our Solutions, such as renewal notifications or events
  • Where necessary to perform or enforce a contract or comply with law
  • Our legitimate business interests, for example, enhancing our Solutions. Prior to taking such actions, we conduct an assessment to ensure our interests do not override your data privacy rights

To the extent permitted by applicable law, Auroracom may use, process, transfer, and share your data in an anonymous, automated, and aggregated manner. We may combine such data with other information collected, including information from third-party sources. By using the Solutions, you acknowledge that we may collect, use, share and store anonymized and aggregated data for benchmarking, analytics, metrics, research, reporting, machine learning and other legitimate business purposes.

When & Why We Share Your Personal Data

We do not and will not sell Personal Data to marketers or other vendors. For the purposes of the California Consumer Protection Act, the categories of data Auroracom may share include identifiers, customer records information, commercial information, internet or other network or device activity, and geolocation data. Auroracom may share data or categories of data for the reasons set forth herein with:

  • Auroracom Affiliates: Auroracom may share data with its affiliates where necessary for administrative purposes or to deliver our Solutions.
  • Partners: Partners provide us with theirs and their customers’ data as part of marketing, sale, and delivery of the Solutions. Partner represents and warrants they have authorization or the required legal basis to obtain and share such data, including Personal Data, with us.
  • Contractors and Service Providers: Auroracom may share data, including Personal Data, with contracted third-party service providers (“Service Providers”). These Service Providers include business partners, payment services, advertising networks, IT and security service providers, auditors and consultants, customer survey companies, staffing and recruiting agencies, and cloud solutions and storage providers.
  • Legal Purposes: Auroracom may share data, including Personal Data, as necessary to comply with applicable laws, court orders, governmental agencies or other lawful requests by public authorities, including to meet national security or law enforcement requirements as well as to protect our security or integrity and that of our customers and partners, or to take precautions against legal liability.
  • Sale: In the event of a merger, consolidation, or acquisition of all, substantially all or a portion of Auroracom’s business or assets, you acknowledge and agree that data may be securely shared, disclosed, and transferred to such successor or assignee.

Retention of Data

We may retain data, including Personal Data, for as long as necessary to deliver the Solutions or as needed for other lawful purposes. When your data is no longer required, we ensure it is destroyed in a secure manner. We may retain anonymized or aggregated data indefinitely or to the extent permitted under applicable law.